Refund Policy

At Eatlicious, we strive to ensure your satisfaction with our fresh seafood and meat products. If you are not satisfied with your order, our refund policy outlines your options for a refund. Please review the details below.

Eligibility for Returns

• Items must be returned within 4 to 7 days of receipt.
• Items must be unused, unopened, and in the same condition as delivered.
• Items must be in the original packaging with all labels intact.

Return Process

• To initiate a return, contact our customer service team at +91 81418 38575.
• Provide your order number and the reason for the return.
• Once approved, you will receive a return authorization and instructions on returning the item.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within 4-7 business days.

Initiating a Return

• Contact our customer service team at +91 81418 38575 to initiate a return.
• Provide your order number and the reason for the return.
• Once approved, you will receive a return authorization and instructions on returning the item.

Inspection and Approval

• Returned items will be inspected to ensure they meet our return eligibility criteria.
• We will notify you of the approval or rejection of your refund via email.

Processing Refunds

• Approved refunds will be processed, and a credit will be applied to your original payment method.
• Refund processing times may vary depending on your payment method but typically take 4-7 business days.

Conditions for Partial Refunds

• Items not in their original condition, damaged, or missing parts for reasons not due to our error may be eligible for a partial refund at our discretion.
• Items returned after the 7-day return period may also be eligible for a partial refund.

If You Haven't Received a Refund Yet

• First, check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.

If You've Done All of This and Still Have Not Received Your Refund

• Please contact us at +91 81418 38575.

If you have any questions or concerns about our Refund Policy, please contact us at: